Nel 1957 nonno Vincenzo apriva la sua piccola bottega immersa nel meraviglioso borgo medievale di Acerenza. Da tre generazioni quel forno non si è mai spento. La famiglia continua la tradizione con papà Michele e con un alleato mai stanco, il lievito madre. I nostri lievitati rappresentano da sempre un punto di forza, i cui sapori antichi si affiancano tuttora alle contaminazioni e alle reinterpretazioni che hanno reso possibile il loro successo. La terza generazione quella di Vincenzo e, successivamente, Giuseppe si dedica ad una intensa ricerca che unisce tradizione e innovazione, caratteristiche imprescindibili per lo spirito della famiglia Tiri. Da più di sessantanni produciamo artigianalmente e tramandiamo dolci lievitati della tradizione italiana. Nel 2014, 2015, 2016 e 2017 il nostro panettone è premiato come il Migliore d’Italia e nel 2017 anche la nostra colomba riceve lo stesso riconoscimento. Ecco cosa siamo: un sunto tra tradizione e innovazione, storia e progresso, attaccamento al territorio ed una accurata selezione delle migliori materie prime. La famiglia, il territorio, la qualità, una ricetta originale: ecco il segreto dell’antica Arte dell’azienda Tiri1957.
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Politica di rimborso e reso

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.